If you're having problems logging in with your British Airways Executive Club details, here are a few things to try:
- Make sure you're using the correct Executive Club details (more information)
- If you've logged in, but are seeing a message that your account does not have any Avios, please check this information
- We recommend logging in to your account on ba.com using your membership number as your log in user ID rather than email address. Once done please go to www.thewineflyer.co.uk and log in using the same method, this resolves any issues that may be occurring with accounts using the same email address.
If your Executive Club details are correct:
- Please check here to make sure you're using a supported web browser
- If you are using a supported browser and you're still having issues, please try:
If none of the above resolve your log in issue, please contact us and we'll be happy to help. We may ask for details such as screen shots of possible errors, device information, browser information and other details to help support a quick resolution to the issue.