If your order hasn't left our warehouse yet we may be able to change delivery address details, remove items from your order or cancel it completely. If the order has already left we would be unable to cancel or amend anything, if this is the case you would need to follow our returns process.
Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.
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We will respond to all queries within 1 working day.