All avios earned from The Wine Flyer are credited to your account within 24 hours. If avios are not showing please contact our support team with your membership number, your email liked to the executive club and the order number.
Usually avios not appearing is down to two possible reasons; not actually being logged in to your account when placing the order, or having multiple Executive Accounts using the same email address. We always recommend logging in using the membership number rather than email as this ensures you are in the correct account.
We are unable to move avios from one account to another and if multiple accounts are held BA will need to be contacted to merge them.
Click here via the Submit A Request Link so we can look into this for you.