All Avios earned from The Wine Flyer are credited to your account within 24 hours. If Avios are not showing please contact our support team with your membership number, your email liked to the executive club and the order number.
Usually Avios not appearing are down to two possible reasons; not actually being logged in to your account when placing the order or having multiple Executive Club Accounts using the same email address. We always recommend logging in using the membership number rather than email, as this ensures you are in the correct account.
If you have signed up to an offer with a credit card offering a spend based incentive to earn Avios you will need to contact the card provider. The incentive was run via them and as such all Avios would be credited by them.
We are unable to move Avios from one account to another and if multiple accounts are held BA will need to be contacted to merge them.