When Will My Avios Be Credited?
Avios earned from The Wine Flyer are usually credited to your British Airways Club account within 24 hours.
If your Avios are not showing after this time, please contact our Customer Service team with the following details:
- Your British Airways Club membership number
- The email address linked to your British Airways Club account
- Your Wine Flyer order number
Why Are My Avios Not Showing?
If your Avios have not appeared, this is usually due to one of the following reasons:
- You were not logged in to your British Airways Club account when placing your order
- You have more than one British Airways Club account linked to the same email address
To help avoid this, we recommend logging in using your membership number rather than your email address. This helps ensure you are accessing the correct account.
Credit Card or Partner Offers
If you signed up to an offer through a credit card provider or another partner, such as a spend-based incentive to earn Avios, please contact the provider directly.
These offers are managed by the provider, so any Avios earned through them would be credited by them rather than The Wine Flyer.
Moving Avios Between Accounts
We are unable to move Avios from one British Airways Club account to another.
If you have multiple British Airways Club accounts, you will need to contact British Airways directly to discuss merging them.