To provide you with the most seamless online experience and enable you to collect and spend your Avios with The Wine Flyer, we have created a simplified log in by enabling you to use your British Airways Club log in credentials.
We are unable to assist with password or security queries as this data all relates to your account with British Airways Club.
If you're having problems logging in with your British Airways Club details, there are a few things to try:
- Make sure you're using the correct British Airways Club details - this will be available on any emails you have received.
- If you've logged in, but are seeing a message that your account does not have any Avios you could have a duplicate account with BA, please check this information
- We recommend logging in to your account on ba.com using your membership number as your log in user ID rather than email address. Once done please go to www.thewineflyer.co.uk and log in using the same method, this resolves any issues that may be occurring with accounts using the same email address.
If your British Airways Club details are correct:
- Please check here to make sure you're using a supported web browser
- If you are using a supported browser and you're still having issues, please try:
- clearing your web browser's cookies and cache. Here's how:
- using another device if you have one (e.g. a phone or tablet)
If none of the above resolve your log in issue, please contact us and we'll be happy to help where we can. We may ask for details such as screen shots of possible errors, device information, browser information and other details to help support a quick resolution to the issue.