Oh no - we do not want you to miss out on that special incentive and will always do what we can to rectify this for you.
We are unable to use more than one promotion per order so provided no other promotional code has been entered just drop our fabulous service team a message.
We will need to know the email address of your account, your order number and the promotion you were using.
We are unable to swap payment methods where payment card incentives are running.
Drop us a message and we will get this resolved Contact Us