If you’re unsure if your order from The Wine Flyer has been confirmed, you can view all your orders by logging in to your account on our web page and clicking the icon on the top right. The first item on the drop down menu is 'orders' and will show you all recently placed orders.
If the status of your order shows as ‘Awaiting fulfillment’, you’ve successfully paid for your order and it will be on its way to you shortly.
If you click on the order number, you can view more details, these include the Avios you have used for your purchase and/or the Avios that you’ve earned for that order. These details are shown at the bottom of the page under ‘Order comments’.
Order comments can sometimes take around 10 minutes to update after you have placed your order.
Tracking your order
If you are looking for more information on how to track your order or manage the delivery please have a look at these FAQ's.
How can I track my order and what to do if I have not received any tracking links – The Wine Flyer
How do I reschedule my delivery? – The Wine Flyer