How to track your order/find your tracking
Once your order leaves our warehouse and is on its way you will be able to track this personally, you will also be able to manage your delivery from the carriers website.
When your order is dispatched we would have sent you an email with a button saying "Track my order" please do not worry if you can not find this - you can also track your order from within your account as shown in the image below or click here https://track.thewineflyer.co.uk/
You need to input your order number and your email - this will give you the tracking link and the carrier the delivery is with. We provide the status but if you are looking for detailed location information we recommend copying the tracking and using the carriers site.*
Carrier tracking links if needed
If you are with DPD click here https://track.dpd.co.uk/
If you are with Parcel Force click here https://www.parcelforce.com/track-trace
Both DPD and Parcel Force offer live tracking updates on the day of delivery from the carrier's sites. Parcel Force need you to click the My Parcel Live button to see a 1 hour delivery slot with a map view of the current location.
*We work with more than one warehouse so on occasion you may find you have more than one delivery coming, if you require tracking details for the additional parcels please contact our customer servicing team who will be happy to provide the links to you.
Re-schedule delivery
If you need to arrange a re-delivery please see here where we have full instructions for how to arrange this. How do I reschedule my delivery? – The Wine Flyer
Our team is available 9am-5pm Monday to Friday and 9am-1pm Saturday