OH NO! We are so sorry to hear this, sending bottles via mail order we are aware that this can happen occasionally.
Our packaging has been specially selected to be extremely robust and withstand the most enthusiastic of delivery agents although sometimes damage may still occur.
Drop us a note and we can ensure this is resolved or replaced for you.
We will need some photos to enable us to replace your damaged items which will be dispatched as soon as we have everything we need from you. Photo's are required for us to evidence damage to the carriers involved.
Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.
You can also contact us here Contact Us
We will respond to all queries within 1 working day.